Terms of Use

Welcome to Relocart, a concierge and lifestyle management service based in Switzerland. By accessing our website or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please review these carefully before using our site or services.

By accessing our website, purchasing our services, or engaging with us in any manner, you agree to these Terms & Conditions, as well as our Privacy Policy. If you do not agree, please do not use our website or services.

Relocart provides lifestyle management and concierge services, including but not limited to personal assistance, travel arrangements, event access, fine dining coordination, and asset sourcing.

• Services may vary depending on your chosen membership package.
• We reserve the right to modify or discontinue any part of our service without notice or liability.

Relocart offers several membership options, each with distinct service levels. By selecting a membership or package, you agree to abide by any specific terms or limitations associated with that membership.

• Trial memberships may have restrictions on services, tasks, and hours of availability.
• Upgrades or changes to your membership package can be made by contacting us directly.
• Membership fees are non-refundable except under certain conditions as described in Section 9.

By using our services, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Use our services only for lawful purposes and in accordance with all applicable Swiss laws.
• MRespect any limitations or guidelines regarding task requests within your membership package.

Relocart reserves the right to suspend or terminate your membership without refund if you are found to be in breach of these terms.

We value your privacy and take extensive measures to ensure confidentiality:

• All client information is treated as confidential.
• Relocart follows strict data protection practices in accordance with Swiss data protection laws and the GDPR where applicable.
• Please review our Privacy Policy for additional information on data handling.

Relocart may engage trusted third-party providers to deliver certain services, such as travel booking, event ticketing, and asset sourcing.

• We carefully select third-party partners to ensure high-quality standards.
• However, Relocart is not responsible for any loss, delay, or issue arising from third-party services, though we will make every effort to support resolution.

Relocart is committed to delivering high-quality services; however, we cannot guarantee uninterrupted or error-free service.

• In no event shall Relocart or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services.
• This limitation applies to damages arising from any third-party actions, delays, errors, or interruptions.

Relocart reserves the right to update or modify these Terms & Conditions at any time without prior notice. The most current version of the Terms & Conditions will be posted on our website, and your continued use of our services signifies acceptance of these changes.

If you have questions or concerns about these Terms & Conditions, please contact us at: Relocart Chemin de Beau-Rivage 21A 1006 Lausanne